The Complaints Team gathered information regarding the player's verification status and betting activity but concluded that they could not adequately evaluate the casino's investigation results. The player from Spain had his account closed and was accused of fraud after minimal betting activity. The Complaints Team investigated the issue and confirmed that the casino provided evidence …
The Complaints Team gathered information regarding the player’s verification status and betting activity but concluded that they could not adequately evaluate the casino’s investigation results. The player from Spain had his account closed and was accused of fraud after minimal betting activity. The Complaints Team investigated the issue and confirmed that the casino provided evidence of the player using a card counting strategy, which was considered a breach of terms. The casino refused to return his winnings and did not give any reason for the account closure.
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Player demands resolution for KYC rejection and withdrawal delay.
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- The player from Spain had his account closed and was accused of fraud after minimal betting activity.
People on here all try to cheat to win every one This game needs to be shut down. Don’t play unless you want what has happened to me spent thousands to buy chips.
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